There are so many vocal players complaining about the queue lengths for ArcheAge, right now. This is understandable as the game is a ton of fun and everyone wants to get in to play.. at the same time. But any MMO veteran knows that queues come with the launch territory (both game launches and expansions) and really should be planned for and expected. One gamer from the official forums sparked quite the long thread in General Discussion by going against the whining grain and refreshing all of our memories about some past game launches with long queues that current complainers seem to conveniently forget.
You also have to remember that Trion wants us in game, that's how they make their money. They don't want anyone in queues, but they want the people in game to have a stable environment to play in. They are doing everything they can to make this smooth for all of us, including making a fix today to speed up queue times and enforcing stricter AFK timers.
Originally Posted by Sun Tzu (view original source)
I am a gamer and understand these issues. I am not upset.
I figured due to the torrent of self-entitled threads, where people who don't understand real world issues that were out of others control, I would make a thread regarding the opposite.
In the past ten to twelve years, many MMORPGs have launched, many of them requiring a subscription to play. Historically, they have had queues for days, even weeks.
This is not abnormal, it is especially more difficult to deal with when a game can be downloaded for free, without a penny paid, and logged into by anyone.
TRION is a business, they want to make money, they understand your grievances and have worked diligently to repair the problems by adding new servers, increasing capacity, and making changes to how we log-in and/or remain logged in.
They have reacted as fast as humanly possible, in my opinion, and this launch is by far not even close to being the worst launch in history. As many of you have claimed.
Lets look at history:
Vanguard: Saga of Heroes a game regarded to be the true successor of EverQuest I, made by Brad McQuaid was unable to even be played, let alone logged into, at its launch. With hundreds of thousands of people screaming across the forums about the inadequacy of the game and the fact that it crashed on almost 90% of systems, regardless of specifications.
World of Warcraft launch was terrible, it had astronomical queues and technical issues across the board.
AION launched with over five hour queues and a host of payment processor issues.
The list goes on. This is nothing new, I am *surprised* you didn't anticipate this. As with history, the queues will soon die down after launch-appeal is gone and people who wish to play will remain, just like all other MMOs.
Threatening chargebacks is not only disgusting but "friendly fraud," in my book. Its why we don't have nice games anymore, robbing companies of oh-so-precious development funds.
A big thanks to Sun Tzu from the official forums for letting us share his content. If you would like to be a guest author on TotalArcheAge comment below or email us at GuestContent@totalarcheage.com.
It's certainly not the worst launch in history, but it's most definitely a rather poor one. Everyone mentioned that they would need more servers in Alpha and Beta but they didn't seem to listen. Of course its always easier to be a back seat developer, but things like the in-game quests that can only be interacted with by a single person every 15 are very short sighted by the developer XL Games. (It was awesome to see the community form the queues eventually though!).
ReplyDeleteTrion are doing their best, but this game has some rather unique aspects which make server populations more of an issue than many other games. Considering much of your characters progress is actually tied to the server itself (farms, houses etc). I don't envy their position at the moment, finding out a way to alleviate the over population on the servers will be a difficult task.
That said, I think this is still the longest I have queued for an MMO and I started playing with Anarchy Online. My longest as a Patron was 8 hours. I know F2P players are experiencing queues of over 12 hours.
My thoughts go out to the undeniably sleep deprived devs of Trion and I hope the community will try to remain positive and support the wonderful game that is ArcheAge.